Frequently Asked Questions

Get answers to your questions! 

Browse our Frequently Asked Questions (FAQs) to find quick and easy answers to common inquiries about bookings, reservations, our rooms, and more. If you can’t find the answer you’re looking for, feel free to contact us!

We offer a wide variety of apartment to cater to all budgets and preferences. Our selection includes luxury rooms, executive rooms, and budget-friendly options.
Yes! We are committed to offering the best rates available for apartment. If you find a lower rate elsewhere, we’ll match it (subject to certain terms and conditions).

Absolutely! We prioritize your security. Our website uses secure encryption technology to safeguard your personal information and payment details during the booking process.

Water, refuse collection, security, and common‑area electricity are covered

The cancellation policy for each hotel varies. During the booking process, you’ll be able to review the specific cancellation policy for the hotel you choose. We recommend familiarizing yourself with the cancellation policy before confirming your reservation.

Monthly online transfers or direct debit to our GTBank account. Details provided at lease signing.
Absolutely—just let us know 30 days before your lease ends.

Yes, we are here to help! Our friendly customer support team is available to answer your questions and assist you with finding the perfect hotel for your Lagos trip. You can contact us via email, phone, or live chat.

No, there are no hidden fees. The price you see during the booking process is the total price you will pay, including taxes (if applicable).

No, creating an account is not mandatory. You can book an apartment as a guest. However, creating an account offers some advantages, such as faster checkout for future bookings and access to your booking history.

Yes, your information is secure. We use industry-standard security measures to protect your personal information.

Yes, on our platform, it is what I order versus what I order and not the way round. You’ll get exactly what you booked!
Small pets (cats & small dogs) are welcome with a refundable deposit.

We accept a variety of secure payment methods for your convenience, including major credit cards (Visa, Mastercard, etc.) and some debit cards (depending on your issuing bank).

Why Choose Us?

Prime Location

Minutes from Garki Market, malls & hospitals.

Best Rates Guaranteed

Confidently book, you're getting the best possible rates.

24/7 Security

Gated community, CCTV &
on‑site staff.

All‑Inclusive Amenities

Free Wi‑Fi, laundry room &
lush courtyard.

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